Where does what’s being done Monday- Friday count toward increasing our real estate business? As happy as I am about the increase in activity – why do we wait for the market to impact our bottom line? And doesn’t it follow that if we’re only following it up that we will follow it down as well? How is that a strategy in anybody’s book?

How would if be if management was expected to outperform market conditions? What if the coaching and training and technology strategies in place provided the foundation for this to happen – consistently? Couldn’t the goal be to get more of the business that’s out there?

More importantly, what are we doing about it?